Texas Divorce & Custody Family Law Firm PLLC ("Firm," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.txdcfamilylaw.com (the "Site") or contact us through our chat widget, contact forms, or other means.
Information you provide directly: When you submit a contact form, use our chat widget, or call our office, we may collect your name, email address, phone number, location, and information about your legal matter.
Automatically collected information: When you visit the Site, we may automatically collect information such as your IP address, browser type, operating system, pages visited, and time spent on the Site through cookies and similar technologies.
SMS and messaging information: If you provide your mobile phone number and consent to SMS communications, we collect that number solely for the purpose of responding to your inquiry and coordinating services.
We use the information we collect to:
· Respond to your inquiries and contact form submissions
· Schedule consultations and coordinate legal services
· Send appointment reminders and case-related updates via SMS or email
· Improve the functionality and content of our Site
· Comply with legal obligations and professional responsibility rules
· Protect the rights and safety of our firm and clients
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for promotional SMS campaigns.
By providing your phone number and consenting to SMS communications, you agree to receive text messages from Texas Divorce & Custody Family Law Firm PLLC related to your inquiry, appointment scheduling, or ongoing matter. Message frequency varies based on your interactions. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected].
We do not share your opt-in data or phone number with any third party for their own marketing purposes.
Our Site uses cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.
We may use Google Analytics or similar services to understand Site usage. These services may collect information about your use of the Site on our behalf.
We do not sell your personal information. We may share your information with:
· Service providers: Third-party vendors who assist us in operating our Site and business (e.g., GoHighLevel CRM, Clio legal practice management), who are contractually obligated to protect your information.
· Legal requirements: When required by law, court order, or government authority.
· Protection of rights: To protect the rights, property, or safety of our firm, clients, or others.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations under Texas State Bar Rules, and resolve disputes. Client files are retained in accordance with applicable Texas Rules of Professional Conduct.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your information. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, please contact us at:
Texas Divorce & Custody Family Law Firm PLLC
5718 Westheimer Rd, Suite 1000, Houston, TX 77057
Houston: (281) 975-0728 · DFW: (469) 942-9094
[email protected]